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Question formats for donor surveys

Discussion

Question formats for donor surveys

For those who have conducted donor surveys – do you find it best to have choices/drop downs for certain questions, or do you go with all free-form text responses? E.g. “What other philanthropic areas do you support” – would you recommend checkbox options with an “other” option – or open text? As we are working on introducing more donor surveys to our communications and engagement strategies, I am tempted to go with more pre-loaded options in order to be able to capture cleaner data, but I am also concerned about limiting our donors’ ability to share authentic feedback.

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The next episode of this podcast (https://www.buzzsprout.com/1968409) addresses this question!

developerp Changed status to publish September 23, 2022
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