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Donor Participation Project

Check-Ins Are Key for Remote Teams

For nonprofit fundraising teams working remotely, frequent check-ins are essential for maintaining collaboration and connection. Without face-to-face interaction, teams lose out on “drive-by” interactions where you can quickly catch up with colleagues. Team bonding also suffers when you can’t grab coffee or lunch together.

To address this, implement regular virtual check-ins.

Hold an optional weekly team coffee break where people can chat about their lives outside of work. Set some loose ground rules, like no discussing work projects, to keep things casual. While some team members may opt-out at times, these social interactions help build closer relationships.

Do “electronic drive-bys” via messaging to stay in contact with colleagues.

Drop team members a message to say hello and ask an open-ended question about how they’re doing. Let them know you’re reaching out to connect, not because you need something. These quick contacts make a big difference in reinforcing relationships when you’re apart.

As a leader, regularly check in one-on-one with team members.

Place a call to each person at least once a month to have an informal conversation about how their work is going, any challenges or wins, how their personal life is, and what they need to feel supported. Be transparent that your goal is understanding how they’re doing to provide better leadership. These calls give opportunities to voice concerns, share advice, and gain new perspectives on team dynamics.

For remote fundraising teams, out-of-sight can mean out-of-mind.

Build a culture of connectivity through frequent and thoughtful check-ins. When team members feel heard, supported, and attuned to one another despite physical distance, collaboration and productivity benefit. Leaders also gain valuable insights into how to help their teams thrive during difficult times. Overall team happiness and effectiveness depend on the relationships and trust built through regular communication. While technology enables remote work, human connection is still key.

With frequent and open check-ins, fundraising teams can maintain an environment of inclusiveness, shared purpose, and mutual understanding—no matter where team members are based. The effort to stay connected across the miles is well worth the reward of a cohesive, motivated team.

View the full recording of this session in our Resource Library.

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